Privacy Policy
At Haventhara, we respect your privacy and safeguard your personal information in line with the Information Technology Act, 2000, IT Rules, 2011, and applicable Indian laws. This policy applies to all products we sell — including sanitary fittings, apparel, fashion jewellery, stationery, gadgets, and automobile products.

1. Data We Collect
Personal Details: Name, DOB, gender, contact info, addresses, identity proof (if required).

Payment Details: Processed securely via RBI-approved gateways (we do not store sensitive payment data).

Order & Usage Data: Browsing history, wishlist, order details, feedback, preferences.

Location Data: For delivery optimisation (with consent).

Device Data & Cookies: IP, device type, browser, and tracking for performance and offers.

2. Purpose of Use
Process and deliver orders

Returns, refunds, warranties, and service coordination

Order/shipping updates and optional marketing (opt-out anytime)

Personalised recommendations

Fraud prevention, legal compliance, and record-keeping as per law

3. Sharing & Disclosure
Trusted Partners: Couriers, payment processors, warranty/repair providers, hallmark verification agencies.

Legal Requirements: Shared with authorities when mandated.

No Sale of Data: Marketing/analytics sharing is anonymised where possible.

4. Data Security
Encryption for payment data

Secure servers within India (data localisation compliant)

Access restricted to authorised personnel

Regular audits and vulnerability checks

5. Your Rights
Access, update, or request deletion of your data (within legal limits)

Withdraw consent for non-essential processing

Contact our Grievance Officer for concerns

6. Children’s Privacy
No data knowingly collected from individuals under 18

Purchases must be made by adults/guardians

7. Policy Updates
Changes will be posted on this page and/or notified via email

8. Contact
Email: msghvt@gmail.com