Customer Support
At Haventhara, we provide prompt and reliable assistance for all purchases — from sanitary fittings, apparel, and jewellery to gadgets and automobile products. We handle pre-purchase queries, orders, returns, refunds, warranties, and after-sales support in line with Indian consumer protection laws.
Contact Us
Email: msghvt@gmail.com (Replies within 24 business hours)
Phone: +91-XXXXXXXXXX (Mon–Sat, 10 AM – 6 PM IST)
Live Chat: On our website during business hours
WhatsApp: +91-XXXXXXXXXX (Replies during business hours)
Contact Form: Available on our website
What We Help With
Product guidance & compatibility checks
Order tracking, changes, and cancellations
Returns, refunds, and warranty assistance
Installation & service coordination
Billing & payment queries
Response Time
Email/Form: Reply within 24 hours, resolution 2–5 days
Phone/Live Chat: Immediate
WhatsApp: Reply within 4 hours, resolution up to 3 days
Grievance Redressal
Email: msghvt@gmail.com
Our Commitment
Clear, accurate product and policy information
Privacy protection per our Privacy Policy
Fast resolutions and proactive updates