Terms & Conditions / Terms of Use
1. Acceptance
By using Haventhara, you agree to these Terms, our Privacy Policy, and applicable Indian laws including the Consumer Protection (E-Commerce) Rules 2020 and the IT Act 2000.

2. Eligibility
You must be 18+ or use the site under a parent/guardian’s supervision.

If buying for a business/organization, you confirm authority to bind it to these Terms.

3. Account & Security
Provide accurate details during registration.

You are responsible for safeguarding your credentials.

Notify us immediately of unauthorized account use.

4. Products & Descriptions
Listings include accurate specifications (e.g., ISI marking, BIS hallmark, warranty, compatibility).

Images are for reference; actual products may vary slightly.

5. Orders
An order is an offer to purchase; acceptance is subject to stock, price accuracy, and verification (e.g., KYC for high-value jewellery).

We may cancel or limit quantities.

6. Pricing & Payments
Prices in INR, inclusive of taxes.

Payments via secure RBI-authorized gateways.

Prices may change without notice for categories affected by market fluctuations.

7. Shipping & Returns
Governed by our Shipping Policy and Returns & Refund Policy.

Warranty/installation may be handled by the manufacturer or authorized partner.

8. Product Authenticity
All products are genuine and meet required standards (BIS, ISI, etc.).

Proven counterfeit or defective products are eligible for return, repair, or refund per policy.

9. Usage Restrictions
For personal, lawful use only.

No unauthorized access, misuse, or illegal resale.

10. Marketplace Sellers
Must comply with platform policies and provide accurate, genuine listings.

Must honor applicable warranty and installation commitments.

11. Disputes
Resolved via our Grievance Redressal Mechanism under Indian consumer law.

Legal jurisdiction: [Your City/State], India.

12. Intellectual Property
All site content is protected under Indian Copyright law.

Unauthorized use or reproduction is prohibited.

13. Updates
Terms may change; continued use means acceptance of updates.

14. Grievance Redressal
Email: msghvt@gmail.com